Welcome to our FAQ page! Here you will find answers to the most frequently asked questions about our products, services, shipping, returns and more. Do you have a question that is not answered here? Please feel free to contact us via our contact page or send an email to info@myclearliving.com . We are happy to help you!
Product information
What material are the products made of?
Our products are made from high quality, durable materials. See the product page for details.
Are the products allergy friendly?
Yes, most of our products are designed with hypoallergenic materials.
Are sizes available for all products?
Yes, we offer a wide range of sizes. Please check the size chart for the right choice.
Dispatch
How long will it take for my order to be delivered?
Delivery time is 3-5 business days depending on your location.
Can I track my order?
Yes, you will receive a tracking number once your order has been shipped.
Folding riding seatDo you ship internationally?
Yes, we ship worldwide. See shipping costs during checkout.
Returns & Refunds
How can I return an item?
Complete the return form and send the item back to us within 30 days.
How long does it take to receive my refund?
Refunds will be processed within 5-7 business days after receiving the returned item.
Are there any costs associated with returns?
No, returns are completely free.
Maintenance instructions
How do I maintain my product?
Consult the label or manual for specific maintenance instructions.
Can I put my product in the washing machine?
It depends on the product. Check the care instructions on the packaging.
What should I do in case of damage due to incorrect maintenance?
Unfortunately, damage due to improper maintenance is not covered by our warranty.
Do you have a question that is not answered here? Please feel free to contact us via our contact page or send an email to info@myclearliving.com . We are happy to help you!
